We have an opening for a Quality Manager to provide independent guidance, development, and oversight of quality practices for the Forensic Science Center (FSC) and for the Weapons and Complex Integration (WCI) polymer programs and be responsible for the flow-down and implementation of ISO 17025 standards to ensure that work conforms to required standards. You will work in a team environment and guide analysts to work in accordance with ISO 17025 standards. This position is in the Materials and Analytical Spectroscopy / Spectrometry Group within the Materials Science Division. Because this position supports multiple programs, functionally, the Quality Manager will report to the FSC Director and to the WCI Product Development Program Leader.

This position will be filled at the SES.2 or SES.3 level depending on your qualifications. Additional job responsibilities (outlined below) will be assigned if you are selected at the higher level.

In this role you will

• Serve as the primary point of contact between the programs and the external accreditation agency regarding accreditation, coordinating all quality activities of the FSC and WCI's polymer group and facilitating external assessments.
• Develop, direct, and monitor the management system's goals, procedures, and policies and ensure their compliance with ISO 17025 standards.
• Plan, coordinate, and conduct internal assessments.
• Coordinate proficiency test programs to ensure proficiency tests are performed at the required frequency.
• Maintain and distribute quality documents (e.g., Quality Manual and standard operating procedures).
• Train employees on the management system and maintain training records.
• Participate in the disposition of nonconforming work, maintaining a corrective/preventative actions system and identifying improvement opportunities.
• Perform other duties, as assigned.

Additional job responsibilities, at the SES.3 level

• Draft and review technical standard operating procedures.
• Develop optimized procedures for improvement of the quality management system.
• Support integration of a LIMS system into the existing QA framework.

• Ability to secure and maintain a U.S. DOE Q-level security clearance, which requires U.S. Citizenship.
• Bachelor's degree in material science, chemistry, engineering, or related field or the equivalent combination of education and related experience.
• Experience representing and facilitating independent quality assessments and conducting internal quality assessments to evaluate staff, methods, equipment, calibration and reporting with follow-on corrective/preventative actions as needed.
• Knowledge of industry quality standards and practices related to sample preparation and analytical instrumentation such as NMR, GC/MS, LC/MS, ICP-MS, SEM, FTIR, alpha and gamma spectrometers.
• Proficiency in verbal and written communication skills necessary to provide quality support in presenting, writing, revising, and maintaining standard operating procedures (SOPs), test methods, worksheets, guidance documents, training records, Quality Manual, and correspondence with the accreditation agency.
• Experience updating, implementing, and maintaining a quality management system per ISO 17025 to promote continual improvement and sustain accreditation and the ability to produce valid results.
• Ability to provide leadership and mentorship to multidisciplinary technical staff members to achieve compliance in total quality efforts.
• Proficiency in computer technology including understanding of Microsoft Office applications.
• The willingness and ability to self-direct and work independently to anticipate, define, interpret, advise, recommend, and approve actions and implement solutions for total quality efforts.
• Fundamental organizational and interpersonal skills to work with experimental teams which may include members from all disciplines and working effectively under conflicting and rigorous deadlines.

Additional qualifications at the SES.3 level

• Significant experience managing a proficiency test program to meet accreditation timelines.
• Significant experience with the implementation or use of a laboratory information management system (LIMS) including automated quality tracking systems (e.g., RFID tagging, readers) to support laboratory operations.
• Significant experience with the operation of analytical instrumentation.

Qualifications We Desire

• Master's degree in material science, chemistry, engineering, or related field.
• Knowledge of radiological instruments and related sample preparation methods.
• Experience working with the American Association of Laboratory Accreditation (A2LA) or similar accreditation agencies.
• In-depth knowledge of LLNL.