Machine Learning Engineer - Customer Facing

Who is Recruiting from Scratch : Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients. Our team is 100% remote and we work with teams across North America, South America, and Europe to help them hire. Salary Range: $150,000-$250,000 base plus 0.05-0.15% equity.
Join a cutting-edge team that enables enterprises to build their own AI solutions tailored to their unique data and needs. This role combines technical expertise, customer engagement, and hands-on problem-solving to ensure enterprises successfully implement and benefit from advanced LLM technologies.

Key Responsibilities

• Technical Advisory and Implementation:
  
  • Serve as the primary technical contact for customers exploring LLM and finetuning projects.
  • Conduct proofs of concept and provide guidance on integration, deployment, and best practices.
• Customized Solutions:
  
  • Collaborate with account executives to understand customer needs and configure solutions.
  • Create tailored pilots, prototypes, and evaluation tools to demonstrate platform value.
• Technical Guidance and Support:
  
  • Advise customers on architecture and setup for seamless integration into existing infrastructure.
  • Propose solutions to overcome technical challenges.
• Onboarding and Adoption:
  
  • Facilitate customer onboarding and ensure successful implementation and post-launch support.
  • Maintain an ongoing technical advisory role throughout the customer journey.
• Collaboration and Travel:
  
  • Collaborate with cross-functional teams to align technical solutions with customer objectives.
  • Occasionally visit customer sites for workshops, support, and relationship-building.

This position is perfect for those passionate about applying machine learning expertise to real-world enterprise challenges while fostering strong customer partnerships.